ABOUT THE AUTHOR

Tom Janovsky is a lead-qualified flight attendant with Delta Airlines, both on domestic and trans-oceanic flights. He excels in customer service, has multilingual skills and thorough knowledge of airlines and cultural diversity. All these skills are highly sought after by the airlines. Tom advanced into Delta in-flight after initially working as a reservationist and customer service person with Trans World Airlines (TWA) and Delta.

Prior to working with the airlines, Tom distinguished himself as an educator. As a registered nurse he authored several manuals for physicians and nurses when he was the Manager of a Cardiology Department in a major Canadian hospital. He continued his educational work when he worked in the Open Heart operating room at a major Southern California teaching hospital. When his nursing career ended abruptly due to lay-off forced by hospital bankruptcy, Tom found a new career in the field he loved the most - aviation.

Tom subjected himself to hours of grueling interviews to provide the most accurate resource manual describing airline hiring techniques and patterns. He summarized his knowledge in the FLIGHT ATTENDANT CAREER book. His successful clients asked him for more. There was a great demand for adequate and realistic preparation manual for flight attendant training. This void was filled when Tom published his FLIGHT ATTENDANT MANUAL accompanied by two videos which graphically describe the training and the life of a flight attendant.

In 2001, at the time when the world was stunned by the terrorist attacks in the United States, Tom responded to more of his clients’ requests and acquired and refurbished a Boeing B-727 fuselage where his clients can receive hands-on training before actually entering airline training. He himself is qualified on B-727, B-737, B-757, B-767, B-777, MD-80/90 series, MD-11 and L-1011 aircraft.

Tiffany Douglas, our successful client with Delta Air Lines and United Airlines, offered to write a press release for Tom’s company - Midnight Flight Airways. We would like to share it with you:

COFFEE, TEA OR MID-LIFE CAREER CHANGE?
A NEW BREED OF FLIGHT ATTENDANTS SPREAD THEIR WINGS
Press Release by Tiffany Douglas­

Encino, Calif.  - Not just for Barbie anymore, yesteryear’s flygirl has been replaced. Once only for the young and the beautiful, the life and career of a Flight Attendant is attracting a very eclectic bunch. In fact, Tom Janovsky is living proof that this glamorous job can be yours, and his. As a 50-year-old Czech immigrant with high blood pressure, Janovsky landed one of the most competitive jobs in America. As a 52-year-old married man, he got paid to travel to Europe and Asia. And now as a phenomenally successful career coach and author, he is helping hundreds of Americans, young and old, male and female, plain and beautiful, find their office in the sky. The benefit for the rest of us – our flights are being staffed by some of the brightest and most experienced crews ever put together.

Take Janovsky, his life as a Flight Attendant began after being laid off with 20 years of experience as a Registered Nurse. After raising a son on his own, he knew how to make the most of a tough situation and decided to make this one into the opportunity of a lifetime. His sense of adventure and his willingness to take risks stem from a much earlier age. Born to a church minister in what was communist Czechoslovakia, Janovsky was forced from the beginning to work hard, face adversity, and fight for what he believed in.

As a child, he had an experience that would burn in his mind for the rest of his life, teaching him about culture, acceptance, and more than anything inspiring a love for airplanes. Dared by his friends, then seven-year-old Janovsky dug a hole under the fence around a Russian military airfield. After crawling through the hole, he made his way to his target, a MiG 15 but as soon as he reached it, he was caught. He was certain he would die, as his captors dragged him into the barracks. But fate would have something else in store, as the MiG’s pilot spoke to him in Czech, calling him brave. Shockingly, the pilot then held him up and let him touch the airplane. Forty-five years later, Janovsky translates both Czech and Russian aboard Delta Air Lines international flights.

Nursing is not the only background today’s Flight Attendants are bringing with them. While several of Janovsky’s clients are nurses, others are stay-at-home-Moms, corporate executives, teachers, travel agents, recent graduates of top universities, and even a few recent high school grads. The one thing they have in common is a good chance at becoming a Flight Attendant. While nationwide only 1-2% of applicants are chosen to attend training, 80% of Janovsky’s clients have begun training within two months of contacting him. Their secret? Preparation.

Gladys Duran, 38 of New York, New York was prepared indeed. “I found out about Tom three days before my United Airlines interview. He spent hours on the phone with me, going over every detail and every question in the interview. I wished he was there when the recruiter told me I got the spot.”

“It’s all about preparation,” says Janovsky, author of The Flight Attendant Career. “You have to prepare for the interview like it is the exam of your life. You only have a few minutes to show them what you can do for their airline. And trust me, they already know you love people and love to travel. ”

A Flight Attendant’s job is much more than just travel. Certainly one of the best positions in the industry, Flight Attendants get full benefits, including travel benefits, and make $15 to $20 an hour. But they aren’t paid to just to have fun. Responsible first and foremost for their passengers’ safety, a Flight Attendant must deal with problems that arise in the air from mechanical problems, to health problems, to air rage. The cabin crew must have the presence of mind to evacuate the plane in less than 90 seconds under any conditions. Performance under pressure, interpersonal skills, dedication, flexibility, and leadership are just a few of the qualities airlines look for.  Before going into three to nine weeks of intensive training, applicants must complete a series of interviews, a medical exam, and a background check.

Before the interview, Janovsky recommends preparing answers to hundreds of common airline questions as well as taking an inventory of assets, then finding a way to show them off. There is no substitute for going in there prepared, knowing what to expect, and how to perform. Janovsky’s book describes the interview process in detail for each US airline. Not just an author, Janovsky’s services run the gamut from live to videotaped seminars, telephone coaching, and resume services.  Often called the Fed-Ex of the employment world, he strives to give the best and most personalized service possible. Ho jokes about it: “We give Fed-Ex service at Southwest Airlines prices.” He prides himself on taking phone calls anytime, anywhere, and is even known for accepting collect calls. Janovsky will do anything it takes to help his clients through the interview process and through training. And he will be there to cheer them on at their graduations.  With incredibly affordable rates, he does this because he cares.

“When I called Tom, I was full of self-doubts. I was 52, but still had my life long dream to become a flight attendant. After half an hour on the phone with him, I knew I could make it. That was two days before my Open House with Delta. I could not wait to call him back the night after the interview to tell him they hired me on the spot,” said Rebecca Hanks of Neptune Beach, Florida.

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Tom Janovsky flanked by two of his successful clients with
American Airlines: Mei Wang-Dees and Philip Brooks.
(Taken at Mei’s graduation).

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